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    21 Nov 2024, 2:36 p.m.
    Welcome to Duwaween Games

    Register to earn your first 50 Bezah for creating your first account.

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  • My Cart
    • Subtotal:
    • 29.5 KWD
    • Total:
    • 25.5 KWD
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Frequently Asked Questions

Have Questions? We are there to help

PACKAGES

Our online store offers many products and packages for a personalized gaming experience.

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What are tournament packages ?

There are two type of tournament packages: Default (with computers) and team(players). You can customize your own tournament with these packages, like rules, players, timings, etc., and invite your diwaniya for a tournament.

Where and how do I buy a tournament package for a specific game ?

Step 1

Go to our store page.

Step 2

Navigate to the Packages tab and choose the game from the drop-down menu.

Step 3

Select the package of your preferred choice.

Step 4

Once you've added the package to your cart, you can choose your preferred payment method to finalize your purchase.

How do I activate tournament packages ?

Step 1

When you are done completing the purchase of a tournament package, you can go ahead and follow the steps to activate the tournament within the app.

Step 2

Go to the game app linked to the package you purchased on the website.

Step 3

On the homescreen of the app, tap on tournaments

Step 4

Under tournaments, tap on players tournaments tab.

Step 5

You will find New, Active and Expired tabs. Tap on New tab to find your package to activate.

Note: Unable to locate your tournament package? You need to log in to the app with the same duwaween account you used on the website to find the tournament packages you purchased. If you can't find them, please contact us.

How do I edit my tournament package ?

Step 1

You can edit your tournament by following the below steps :

Step 2

Go to the game app linked to your tournament package you purchased on the website.

Step 3

Under tournaments, tap on players tournaments tab.

Step 4

Tap on active tournaments tab

Step 5

Click on the edit icon to edit your tournament details

Can I buy more than one tournament packages ?

Yes, you can purchase multiple tournament packages according to your preferences.

What is the difference between “Registered” and “Registered + Subscriber” in packages ?

Tournament packages labeled as "Registered" are accessible to users with a Duwaween games account, while "Registered + Subscribers" tournament packages are exclusive to players with a subscription.

How do I redeem a promotional code for tournament package ?

Step 1

You can redeem a promotional code for your tournament packages by following the steps:

Step 2

Click on the cart icon on the navbar to view your added tournament packages

Step 3

On the cart page, under order summary you will find discount code. Enter your discount code and click apply.

For Further Questions, Contact Us